Refund policy

Refund Policy

We want you to be completely satisfied with your purchase. If you need to make a return, please review our policy below:

Return Window: We accept returns within 30 days after the delivery date.

Item Condition: Items must be unused, unworn, and in their original condition and packaging.

Pre-Approval: We recommend reaching out to us at 15120083601@163.com before sending any returns. This allows us to confirm return details and provide guidance for your return. Returns without prior notification may face processing delays.

Return Shipping Cost: The buyer is responsible for all return shipping costs unless the item arrived damaged or defective.

Refund Processing: Once we receive and inspect the returned item, we will process your refund to your original payment method. Please allow a few business days for the funds to reflect in your account.